Privacy Policy

1. Introduction

Metaphrase Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we handle your personal data and sensitive documents in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. ICO Registration

Metaphrase Ltd is registered with the Information Commissioner's Office (ICO) and adheres to strict data protection and confidentiality standards.

3. Data We Collect

• Contact details including your name, email address, and phone number.
• Documents submitted for translation or interpretation.
• Billing and payment information.

4. Data Storage & Security

All data is stored securely using encrypted systems. Access is restricted to authorised personnel only.

5. Third-Party Sharing

Where necessary, work may be shared with trusted, NDA-bound linguists.

6. Data Retention

We retain data for up to 6 years in line with UK legal requirements.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. You may also object to processing or request data portability in accordance with UK GDPR.

8. Contact

Email: metaphraseltd@gmail.com
Phone: +44 7852 408467